Shipping & Return Policy


All online orders will be processed and shipped within 2 business days of confirmed payment. You will be notified once your order is shipped. All domestic shipping will arrive within 5-10 business days and international shipping will arrive in 10-21 business days. 

Free Pick Up

All free pick up online orders will be processed and delivered to the Style Lab Salon at 858 Cambie street within 2 business days of confirmed payment. Pick up is available from Tuesday - Saturday 11:00am to 7:00pm.


Our policy lasts 14 days. If after 14 days you are not satisfied with our product we can offer you a return or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. 

To complete your return, we require a receipt or proof of purchase.  

All Return and Exchange shipping charges are the responsibility of the customer.

Sale items

Only regular priced items may be refunded, all sale items are final.



We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at and send your item to: Unit 3001 939 Expo Boulevard, Vancouver BC, CA, V6Z 3G7